KOUROSS Cyprus Logo Image

Updated Privacy Policy

Privacy Policy Kouross may collect your personal information when you register or use Kourossonline.com (the "Website") or in-store. In addition to personal details such as your name, date of birth, address, email and telephone number, Kouross may also collect some of the following personal information about you: Details of transactions you make from Kouross (whether in-store or via the Website). Details of your visits to the Website. Details of when you contact Kouross by email, post or telephone. Please note that we may keep a record of that correspondence. Kouross will treat all your personal information as private and confidential (although we reserve the right to disclose this information in certain circumstances, as set out below). Kouross confirms that any personal information which you provide to us will be held securely. We will use and process your personal information in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). The types of uses we will make of your personal information shall include the following: Process any orders that you make via the Website or in-store (please note that your details may need to be passed to a third party in order for them to supply or deliver the product or service that you ordered and we may retain your details for a reasonable period of time after you have completed the transaction in order to fulfil any contractual obligations such as refunds, guarantees etc). Process payments and prevent fraudulent transactions (we may retain your details for these purposes for a reasonable period of time and we may pass your details to a third party to carry out these functions). With your consent, retain your personal information, preferences and details of your transactions in order to keep you informed by email, post, mobile messaging, telephone and/or through other means about products and services (including special offers, discounts, promotions, events, competitions and so on) offered by Kouross. Register you on the Website and we will use your personal information to maintain and update your Kouross Account (e.g. such as a change of address or change in your push notification preferences). Carry out assessment and analysis (for example market, customer and product analysis) to enable us to review, develop and improve the products or services which we offer. Comply with our legal obligations. Enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of Kouross, our customers or others. We require all the third parties that we interact with to treat your personal information as carefully and confidentially as we do. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information or any other information we obtain about you, we are entitled do so. You agree that you do not object to us using your personal information for any of the purposes outlined in this privacy policy and you confirm that you do not and will not consider any of these purposes as a breach of any of your rights under the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). In circumstances where you contact us by telephone, calls may be recorded for quality, training and security purposes. We will not keep your personal information processed by us for any purpose or purposes for longer than is necessary for that purpose or for those purposes. Under data protection legislation you have the right to access information held about you. If you chose to exercise this right, then any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.